Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of delivery.

Eligibility for Returns

To be eligible for a return, the item must be unused and in its original condition and packaging. We may not accept returns for items that have been used, damaged, or altered after delivery.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and, when appropriate, provide a replacement or refund.

How to Request a Return

To request a return, contact us with your order number and the reason for the return. If your return is approved, we will provide instructions for returning the item.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow your bank or payment provider additional time to process the refund.

Non-Returnable Items

Items that have been used, damaged by the customer, or returned after the applicable return period may not be eligible for a refund.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. Because orders may be processed quickly, we cannot guarantee that a cancellation request can be completed after an order has entered processing or shipping.